Privacy Policy

Privacy policy

• The personal data controller, VALXON s.r.o., Company ID: 09259171, with its registered office at Thámova 137/16, 186 00 Prague - Karlín, registered in the Commercial Register at the Regional Court in Ostrava, under C 82577 (hereinafter referred to as "the controller"), declares that all personal data processed by the controller is strictly confidential. The controller handles personal data in accordance with both national laws and the regulations of the European Union in the field of personal data protection.
• The controller collects, stores, and uses your personal data in accordance with Act No. 110/2019 Coll. on Personal Data Processing (hereinafter referred to as the Personal Data Processing Act), and Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as "GDPR"). The specific purposes for which the controller processes personal data are further defined below.
• The controller collects personal data also through its website at shop.valxon.cz (hereinafter referred to as "the website").
• These principles are issued by the controller to ensure that you are sufficiently informed about what personal data the controller processes, for what purposes, for how long, who will have access to your personal data, and what rights you have. These principles apply to all personal data collected by the controller, whether collected for the purpose of fulfilling a contractual relationship, legal obligations, legitimate interests, or consent granted by you.

Processed Data

• The specific purposes of processing include the following:

• Fulfillment of contractual relationship: This refers to a relationship between you and the controller established based on an order, registration, signed contract, application, participation in a competition, etc.
• Sending marketing communications and offering products and services: Sending business offers via email, text messages, or phone calls.
• Accounting and tax purposes: Recordkeeping in accordance with accounting and tax legislation.
• Personnel and payroll purposes: Employment contracts, payroll processing, social and health insurance contributions in accordance with Act No. 262/2006 Coll., the Labor Code, Act No. 582/1991 Coll. on the organization and implementation of social security, Act No. 48/1997 Coll. on public health insurance, and amendments to related laws.
• Statistical purposes: Anonymous tracking of website traffic, monitoring page views, time spent on the site, type of device used to access the site. We collect this data to improve our services and offer relevant content to clients.
• Displaying ads: Displaying ads on the website based on statistically determined customer preferences.
• Legitimate interest: Effective defense in case of a dispute; processing of personal data is conducted for up to four years after the warranty period on goods expires, and extends for the duration of any ongoing dispute. We aim to continually improve our services and provide new and better ones, as well as protect against disruption of such activities; therefore, activities contributing to this goal are our legitimate interest. Legitimate interests also include processing for fraud prevention, direct marketing, internal administrative purposes within the business group, crime reporting, and data transfer to authorities, as well as ensuring network and information security.
• Fulfillment of other legal obligations: Providing information to authorities in criminal proceedings, providing information to other public authorities, etc.

• Your personal data will be processed for the time necessary to fulfill all rights and obligations arising from the mutual legal relationship, at least for the period required to process your order, complete the transaction, provide the service, etc. The data will also be stored for as long as required by the relevant legal regulations or for the period for which you have granted consent. Otherwise, the processing time is determined by the purpose for which the personal data is processed or is prescribed by legal regulations.
• Personal data is processed manually and automatically by the controller. The controller is authorized to process certain information automatically, such as for generating statistical information about website traffic.

Personal data processed based on consent

• If we have obtained your consent for processing personal data, this has been done for one of the following purposes:
• Fulfillment of a contractual relationship
• Managing customer accounts
• Communication with customers, evaluating satisfaction, publishing reviews, recommending products, handling inquiries, complaints, and returns
• Sending marketing communications and offering our products
• Direct marketing and creating personalized content and advertising
• Improving the quality of our products and services, analyzing website traffic, and understanding your behavior on our site
• Operating customer competitions and delivering prizes
• Protecting our rights, property, or safety, or the rights, property, or safety of others
• Accounting and tax purposes
• Fulfillment of other legal obligations

Data subject rights:

• As a data subject, you have the following rights, which you can exercise at any time:
• Right of access to personal data: You have the right to obtain from the controller information about whether your personal data is being processed. The controller is obliged to provide you with this information without undue delay. The content of the information is specified in Article 15 of the GDPR. The controller may charge a reasonable fee for providing the information, not exceeding the costs necessary for providing it.
• Right to rectify or erase personal data: You have the right to request correction of inaccurate or incorrect personal data. If your personal data is no longer needed for the purposes for which it was collected or is being processed unlawfully, you have the right to request its erasure. If you do not wish to request the erasure of personal data but only temporarily limit its processing, you may request the restriction of processing.
• Right to object to processing: You have the right to object to the processing of personal data that is being processed for the purpose of performing a task carried out in the public interest or in the exercise of official authority, or for the purposes of protecting legitimate interests of the controller. The controller will cease processing without undue delay unless it demonstrates that there is a legitimate interest or reason for processing that overrides your interests, rights, or freedoms.
• Right to withdraw consent: You have the right to withdraw consent to the processing of personal data at any time, if consent was previously given.
• Right to complain to the Data Protection Authority: If you have doubts regarding the processing of your personal data, you have the right to file a complaint with the data protection authority.

Cookies:

• Cookies are small text files sent by the website to your browser. They allow the website to remember information about your visit, such as your preferred language, making your subsequent visits easier and more enjoyable. Cookies are essential, as without them browsing the Internet would be much more difficult. They allow better use of the website and customization of its content to your needs; they are used by almost every website globally.
• On the controller’s website, the following types of cookies may be used:
• Session cookies: These are temporary cookies that help connect your activities during a browsing session. They are activated when you open your browser window and deactivated when the browser window is closed. These cookies are deleted after the browser is closed.
• Persistent cookies: These cookies help identify your computer when you visit the website again. They also allow the website to be customized to your needs.
• By using the website, you consent to the use of cookies. You can manage cookies in your browser settings and choose to block, delete, or allow cookies. However, blocking cookies may affect the functionality of some parts of the website.
• Transfer to Third Countries
• Your personal data will not be transferred to third countries.
• Information and Questions
• For more information about your rights and obligations related to personal data protection, you can visit our website www.valxon.cz or contact us via email at info@valxon.cz.